Terms of service

Last updated: 22 September 2026

Welcome to our store. These Terms of Service set out the terms that apply when you visit our website, browse our products or place an order with us.

By using our website or placing an order, you agree to these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our website.

1. About us

We operate this online store and are responsible for the products and orders purchased through our website.

Our store is powered by Shopify, which provides the technology used to operate our online store.

Our contact details are:

Email: arthurbrad20@gmail.com
Phone: +44 7510 617130
Business address: 21 Stanley Close, Ox2 0lb Oxford

2. Products

We make reasonable efforts to ensure that product descriptions, photographs and information on our website are accurate.

Colours and appearance may vary depending on your device and screen settings.

We may update product information, prices or availability from time to time. However, any changes will not affect an order that we have already accepted unless required by law.

3. Orders

When you place an order, you are making an offer to purchase the products in your basket.

After you place an order, you will receive an order confirmation by email. Your order will be accepted when we confirm that the order has been accepted and processed.

We reserve the right to refuse or cancel an order where there is a genuine reason to do so, including where a product is unavailable, there is an obvious pricing error, or we suspect fraudulent activity.

If we cancel an order after payment has been taken, we will refund the amount paid.

4. Prices and payment

All prices displayed on our website are in pounds sterling (£).

The price payable for a product is the price displayed at the time you place your order, together with any applicable delivery charges.

We accept the payment methods displayed at checkout.

Payment must be successfully received before an order can be processed.

We may correct genuine pricing errors on the website. If an obvious pricing error affects an order you have placed, we will contact you before processing the order and give you the option to continue at the correct price or receive a full refund.

5. Delivery

We currently deliver to addresses within the United Kingdom.

Available delivery options, costs and estimated delivery times are displayed at checkout.

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, including carrier delays or other unforeseen events.

We remain responsible for your order until it is delivered to you or otherwise dealt with in accordance with applicable consumer law.

6. Returns, refunds and cancellations

Our returns and refunds are handled in accordance with our Return and Refund Policy.

Nothing in these Terms limits or removes your statutory consumer rights.

If you purchase goods online, you may have a legal right to cancel your order within 14 days of receiving the goods, subject to applicable legal exceptions.

For further information, please see our Return and Refund Policy.

7. Faulty, damaged or incorrect products

If you receive a product that is faulty, damaged or not what you ordered, please contact us as soon as possible.

We will work with you to resolve the issue in accordance with your statutory consumer rights.

Nothing in these Terms affects your legal rights regarding faulty, damaged or incorrectly supplied goods.

8. Website use

You agree to use our website only for lawful purposes.

You must not:

Use our website for fraudulent or unlawful purposes
Attempt to gain unauthorised access to our website or systems
Introduce viruses, malware or other harmful material
Interfere with the operation or security of our website
Copy or misuse our website content without permission
Use automated systems to access or scrape our website where this is prohibited

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been breached.

9. Intellectual property

Unless otherwise stated, the content on our website, including text, graphics, logos, photographs and other material, belongs to us or our licensors and is protected by applicable intellectual property laws.

You may use our website and its content for personal, non-commercial purposes. You must not reproduce, distribute or commercially use our content without permission.

10. Third-party services and links

Our website may contain links to or use services provided by third parties, including Shopify and payment providers.

We are not responsible for the content, availability or policies of third-party websites or services.

Third-party services may have their own terms and privacy policies.

11. Shopify

Our online store is powered by Shopify.

Shopify provides the technology that allows us to operate our online store, but purchases made through our website are transactions between you and us.

Shopify is not responsible for the products we sell or for fulfilling your orders.

12. Information on our website

We make reasonable efforts to ensure that information on our website is accurate and up to date.

However, occasional errors or omissions may occur, including errors relating to product descriptions, prices, availability or delivery information.

Where permitted by law, we may correct such errors. If an error affects an order you have already placed, we will contact you and provide an appropriate solution.

13. Limitation of liability

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.

We are not responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control, except where applicable law provides otherwise.

Nothing in these Terms affects your statutory consumer rights.

14. Changes to these Terms

We may update these Terms of Service from time to time to reflect changes to our business, website or legal requirements.

The latest version will be published on this page.

Changes will not affect rights or obligations that have already arisen under an order unless required by law.

15. Governing law

These Terms are governed by the laws of England and Wales.

If you are a consumer, you will retain any mandatory rights and protections available to you under the laws that apply to your circumstances.

16. Contact us

If you have any questions about these Terms of Service, please contact us:

Email: arthurbrad20@gmail.com
Phone: +44 7510 617130
Business address: [BUSINESS ADDRESS]