Privacy policy

Privacy Policy

Last updated: 22 September 2026

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, place an order or contact us.

Information we collect

When you use our website or place an order, we may collect information such as:

  • Your name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Payment and transaction information
  • Details of the products you purchase
  • Information you provide when contacting us
  • Device, browser and website usage information, including IP address

Payment information is processed through secure payment providers and Shopify. We do not store your full payment card details ourselves.

How we use your information

We may use your personal information to:

  • Process and fulfil your orders
  • Take and process payments
  • Arrange delivery
  • Provide customer support
  • Process returns, refunds and exchanges
  • Communicate with you about your orders
  • Improve our website, products and services
  • Prevent fraud and protect the security of our website
  • Comply with our legal and regulatory obligations

Where applicable, we may also use your information to send marketing communications where you have given permission or where otherwise permitted by law. You can unsubscribe from marketing communications at any time.

Shopify

Our online store is powered by Shopify. Shopify processes personal information in connection with providing the platform and services that allow us to operate our store.

You can read more about how Shopify handles personal information in Shopify’s privacy information.

Sharing your information

We may share personal information with trusted third parties where necessary to operate our business, including:

  • Shopify
  • Payment providers
  • Delivery and fulfilment providers
  • Website and technology service providers
  • Fraud prevention and security providers
  • Professional or legal advisers where necessary

We only share information where necessary for legitimate business purposes, to fulfil your order, where you have provided consent, or where required or permitted by law.

Cookies

Our website uses cookies and similar technologies to provide essential website functionality, remember preferences, understand how customers use our website and, where applicable, support marketing and advertising.

You can control cookies through your browser settings and any cookie controls provided on our website.

Your privacy rights

If you are in the UK, you may have rights over your personal information, including the right to:

  • Request access to information we hold about you
  • Ask us to correct inaccurate information
  • Ask us to delete information in certain circumstances
  • Ask us to restrict or object to certain processing
  • Withdraw consent where we rely on consent
  • Request certain information in a portable format

These rights are subject to certain legal exceptions and limitations.

To exercise your rights, please contact us using the details below.

How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to fulfil orders, provide customer support, meet legal and accounting requirements, resolve disputes and enforce our agreements.

Keeping your information secure

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure. However, no method of transmission or electronic storage is completely secure.

Children’s information

Our website is not intended for children, and we do not knowingly collect personal information from children.

International transfers

Some of the companies we use to operate our store may process personal information outside the UK. Where this happens, we will take appropriate steps to ensure that your personal information receives an appropriate level of protection in accordance with applicable data protection law.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services or legal requirements. Any updated version will be published on this page.

Contact

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: arthurbrad20@gmail.com
Phone: +44 7510 617130

For applicable data protection purposes, we are the data controller of your personal information.